What To Do When The Customer Is Wrong
Learn: * How to manage your emotions * Effective techniques for handling volatile situations professionally * Six secrets to dealing with negative people * The 5 vital steps to turning unhappy customers into your biggest supports * Ten things NEVER to say to customers and what to say instead * What to do when there isn't anything you can do WORKSHOP INFO: October 16, 2014 8am-Noon AmericInn, Fergus Falls, MN Regular $179
Date and Time
Tuesday Sep 16, 2014
8:00 AM - 12:00 PM CDT
October 16, 2014 8am-Noon
Location
AmericInn, Fergus Falls
Fees/Admission
$179 (see Hot Deals for Chamber Member Discount)
Contact Information
Jacqi Glenn 218-325-4444
jacqiglenn@awardwinningsuccess.com
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